Yes, a bunch of clueless muppets (Hi, Slingshot NZ) transferred my phoneline to themselves without permission, thereby cutting off the internet. Another bunch of clueless muppets (Hi, New Zealand Parliament) passed a law that prevented my phone company from telling me who had stolen my line. Luckily I work for my phone company and managed to find out.
If I hadn't had insider knowledge, I have no idea what I would have done. The suggestion I was given was to phone every phone company in New Zealand and ask each one if they stole my line.
So now its going to be transferred back. 21st July, I'll get the internet back.