I had a similar issue - I could login but the Archive content would not load after selection. You'll need to contact Customer Care (on the website). Right now, Customer Care is dealing with the accounts issue on a one-by-one basis, but are looking into having their IT make the global change(s) that are necessary to the accounts database. The customer interaction was professional and cheerful and the issue was resolved in 36 hours (IIRC). Recommended, but YMMV.Encountering the same issue, asks for my login but then it goes no further....
Thanks aim9xray, will try doing that.I had a similar issue - I could login but the Archive content would not load after selection. You'll need to contact Customer Care (on the website). Right now, Customer Care is dealing with the accounts issue on a one-by-one basis, but are looking into having their IT make the global change(s) that are necessary to the accounts database. The customer interaction was professional and cheerful and the issue was resolved in 36 hours (IIRC). Recommended, but YMMV.Encountering the same issue, asks for my login but then it goes no further....
Now archives are accessible but only if you have subscription account.I’m able to log in and search, but unable to retrieve any articles. I’m a subscriber, but not sure that makes a difference in terms of this problem.
Now archives are accessible but only if you have subscription account.I’m able to log in and search, but unable to retrieve any articles. I’m a subscriber, but not sure that makes a difference in terms of this problem.